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Terms & Conditions

Acceptance of the Terms

By registering an account, accessing our website or mobile application, or participating in any services offered by Woolworths Casino ("the Platform"), you agree to be bound by these Terms and Conditions (the "Agreement"). If you do not wish to be bound by this Agreement, please do not use the Platform.

Eligibility Requirements

To register an account with us, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction);
  • Provide accurate and complete registration information;
  • Comply with all applicable laws and regulations; and
  • Not be a resident of any country or region that prohibits online gaming.

Account Registration Rules

  1. One-Account-Per-User: Only one account is allowed per user, and accounts may not be shared among multiple individuals.
  2. Identity Verification: You must provide valid identification documents to verify your identity before making deposits or withdrawals.
  3. Accurate Account Information: You are responsible for maintaining accurate and up-to-date registration information.

Login Credentials and Password Protection

  1. Unique Login Credentials: Your login credentials (username, password) should be kept confidential.
  2. Password Requirements: Passwords must meet our minimum requirements, which include a mix of characters, numbers, and case sensitivity.
  3. Account Security Responsibilities: You are responsible for maintaining the security of your account.

Bonus and Promotion Rules

  1. Eligibility: Bonus offers may have specific eligibility criteria (e.g., first-time depositors only).
  2. Wagering Requirements: Certain games or bets may be excluded from contributing towards bonus wagering requirements.
  3. Maximum Winnings: Bonuses may have maximum winnings limits, which will apply to any and all wins.
  4. Bonus Abuse Prevention: Any attempt to manipulate bonus offers will result in their cancellation.

Responsible Gambling Expectations

  1. Self-Exclusion: You can self-exclude from the Platform for a set period or permanently.
  2. Account Restrictions: If you request account restrictions, we may require additional documentation before implementing them.
  3. Verification Before Withdrawals: We reserve the right to verify your identity and account information before processing withdrawals.

Game Fairness and RNG Systems

  1. RNG System: All games on our Platform use a certified Random Number Generator (RNG) system to ensure fairness and randomness.
  2. Audits: Our systems are regularly audited by independent third-party organizations to confirm their integrity and security.

Technical Interruptions or Voided Gameplay

In the unlikely event of technical difficulties, we may void gameplay results or delay processing your withdrawals until the issue is resolved.

Suspension or Closure of Accounts

We reserve the right to suspend or close any account for suspected misconduct, abuse, or non-compliance with these Terms and Conditions. Our decision is final, and you will not be entitled to compensation in such circumstances.

Intellectual Property and Platform Ownership

All rights, title, and interest in our intellectual property (including software, graphics, text) are reserved by us and/or third-party licensors.

Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for any direct or indirect losses arising from your use of the Platform, including consequential loss, punitive damages, and economic harm to reputation.

Modification of Terms

We reserve the right to modify these Terms and Conditions at our discretion. We will notify you of such changes through in-platform notifications or email communications.

Contact or Support Guidance

For any questions about these Terms and Conditions, please contact or through our live support chat feature within the Platform.

By continuing to use the Platform after reading this Agreement, you acknowledge that you understand its contents and agree to be bound by them.